Frequently Asked Questions
Everything you need to know about your Vanguard shopping experience.
How long does shipping typically take?
Standard orders are processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
Vanguard accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.